Silverpop: The Rise of Customer Experience and Customer Journey


SPONSORED CONTENT

Webinar: The Rise of Customer Experience and Customer Journey (September 22, 2015) from Silverpop, An IBM Company on Vimeo.

This exclusive webinar explored:

• The importance of the customer journey
•  Journey mapping that allows for a detailed, holistic view of the user experience.
• The client-centered touch points to improve the user’s journey.

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