Publicis Worldwide hands Jacqueline Lam client services director role

lamPublicis Worldwide Hong Kong has appointed Jacqueline Lam as client services director.

Lam first joined Publicis in 2010 as associate account director, working on Marriott International and L’Oreal, before joining Ogilvy & Mather.

She returned to Publicis in 2015 as business director for AXA.

In her new role Lam will be responsible for development partnerships across all Publicis clients.

Lam said: “You have to genuinely listen to what is really being said and, often, what is not being said. Advertising is a team game for individuals, and it’s easy to think individuals have all the answers.

“But we’re more powerful as a group. True collaboration is about filtering the opinions of others. Our people and our clients have all the answers.”


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