Opinion

JACOB PUTHENPARAMBIL | 11 hours ago

Who has more power – journalists, trolls or PRs?

One of the lessons I have learnt the hard way on social media is 'don’t feed trolls'. Don’t engage. Just ignore, block, report (if violent) and move on. Whenever I get a call from a client on how to react to an online comment attacking them, the first question I ask is whether that per...

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